The following is a message from Canada Post.
We see emails and text messages being circulated from time to time that appear to be from Canada Post. For example, an email might inform a customer that Canada Post tried to deliver a package and asks the customer to select a link or visit a post office to arrange delivery. This is NOT from Canada Post and should be deleted. When Canada Post makes a delivery attempt, we leave a delivery notice card at your door or in your mailbox. We do not contact you by email unless you have requested it.
Canada Post will never reach out to you by email to request credit card or banking information, account information such as your password, or payments to release deliveries and/or see updated tracking information.
Legitimate Canada Post email notifications will only come from Canada Post approved domains and only if you’ve opted into receiving tracking notifications or communications from Canada Post or are dealing with support issues. Examples of legitimate email addresses include:
- donotreply-nepasrepondre@notifications.canadapost-postescanada.ca
- donotreply-nepasrepondre@communications.canadapost-postescanada.ca
- bounce-renvoi@communications.canadapost-postescanada.ca
- bounce-renvoi@notifications.canadapost-postescanada.ca
- claims@canadapost.ca
- donotreply_nepasrepondre@canadapost.ca
To read more about how to recognize and respond to fraudulent emails and text messages, click here.
